Mahmud Mukhtar Hassan

Aspiring Data Scientist

Unknown, Nigeria.

About

Certified 3MTT Fellow and aspiring Data Scientist with expertise in data analysis, machine learning, and AI-driven solutions. Adept in Python, data visualization, and statistical analysis, translating complex datasets into actionable insights. Leverages strong problem-solving and communication skills, honed in telecommunications, to drive impactful business and technology innovations.

Work

MTN Nigeria | Airtel Nigeria | Glo Nigeria

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Telecom Agent

Unknown, Unknown, Nigeria

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Summary

Managed customer interactions and service delivery across multiple telecommunication providers, resolving complex issues and enhancing communication efficiency.

Highlights

Streamlined SIM registration and telecom service activation processes for a diverse customer base, improving service delivery efficiency by an estimated 15%.

Resolved a wide range of technical and service-related issues for customers, achieving a 90% first-call resolution rate and enhancing customer satisfaction.

Managed high-volume customer communications across multiple platforms, ensuring professional and efficient service delivery that contributed to positive brand perception.

Education

4U Academy

Unknown, Unknown, Nigeria
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Fellowship Data Science Grade:

Courses

Intensive training in data science and AI concepts

Worked with real-world datasets and analytical tools

Languages

Hausa

English

Certificates

Certified 3MTT Fellow - Data Science

3MTT

Data Science

Saylor Academy

UI/UX Design

Great Learning

Professional Soft Skills

LinkedIn Learning

English for IT 2

Cisco Networking Academy

English for IT 1

Cisco Networking Academy

Skills

Data Science & Machine Learning

Data Analysis, Data Cleaning & Preparation, Machine Learning Fundamentals, Statistical Analysis.

Programming & Tools

Python, Pandas, NumPy, Matplotlib, Scikit-learn, Jupyter Notebook, Google Colab, Power BI, Excel, Git, GitHub.

Data Visualization

Data Visualization.

Soft Skills

Problem Solving, Communication Skills, Team Collaboration.

Design

UI/UX Design Basics.

Projects

Mammy AI - Emotionally Intelligent Assistant

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Summary

Designed an AI assistant concept focused on emotional support and human-centered interaction. Applied AI and problem-solving ideas to improve user experience and communication. Explored the use of AI in education, health, and everyday assistance.